Frequently Asked Questions

Q. Which month is the cheapest for Umrah?

From June to August, the temperature is very hot, so fewer people choose to perform Umrah during these months. As a result, the cost of Umrah is lower in the summer.

Q. What documents do I need for an Umrah trip?

  • A passport valid for at least 6 months.
  • Two recent passport-sized photos with a white background.
  • Proof of meningitis (ACWY) and possibly COVID-19 vaccinations.

Q. What is included in our package?

All our packages include basic services like visa assistance, accommodation, transportation, and guided tours. Flights are included in group and some special packages.

Q. How do I know my booking is confirmed?

After you complete your payment, you will receive a confirmation email with your flight ticket.

Q. What if my name is spelled wrong on the booking?

If you find an error in your name on the booking, just call our customer care numbers or email us. Our team will help you correct it with the airline.

Q. When should I get to the airport before my flight?

Arrive at least 3 hours before departure for a smooth check-in and boarding.

Q. What should I do if I face some issues after reaching Saudi Arabia?

Our team in Saudi Arabia makes sure you have a smooth experience by quickly resolving any issues. You’ll get important contact numbers before your trip for any help you need during your stay.

Q. What kinds of hotels are part of your packages?

We offer various hotels for your stay in Makkah and Madinah. The package will include the hotel name. Silver packages have 4-star hotels, while gold packages include 5-star hotels.

Q. Where can I find my hotel’s contact details?

We will send you the hotel’s contact details in the booking confirmation email.

Q. What should I do if I want to change my hotel?

To change your hotel, please contact our customer care team, and they will assist you with the arrangements.

Q. I completed my booking but didn’t receive a confirmation email. What should I do?

If you didn’t receive a confirmation email, call or email us. Our team will check your booking and send you the hotel voucher.

Q. What’s the minimum age for a Umrah visa?

A minimum age of 12 years is required to get an Umrah visa.

Q. How does an Umrah Visa differ from a Saudi Arabia Tourist Visa?

Both visas allow you to perform Umrah. With an Umrah Visa, you can only visit Makkah and Madinah, but a Tourist Visa lets you travel to other places in Saudi Arabia as well.

Q. Can I extend my Umrah visa while in Saudi Arabia?

No, Umrah visas cannot be extended. You must leave Saudi Arabia before the visa expires.

Q. Is travel insurance required for an Umrah visa?

es, travel insurance is often required when applying for an Umrah visa to cover medical emergencies and other unforeseen events.

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