Privacy Policy

Last Updated: 5 February 2024

At Kaaba Journey, your privacy is our top priority. This privacy policy details the types of personal information we collect, how we use it, and the measures we implement to ensure your data is securely managed throughout your Umrah journey with us.

Information Collection

We gather the necessary information to fulfill our Hajj and Umrah service commitments, including but not limited to:

  • Personal Identification Information (name, email address, phone number, passport details)
  • Payment Information (credit/debit card details, billing address)
  • Travel Preferences and Requirements (accommodation preferences, dietary restrictions, mobility assistance)

This information is gathered when you:

  • Visit our website
  • Reach out to us directly via phone, email, or in person
  • Make a booking through our services

Use of Information

We use your information to:

  • Process your Umrah bookings and deliver the requested services
  • Communicate with you about your booking and travel plans
  • Enhance our services and customer experience
  • Fulfill legal obligations and regulatory requirements

Data Sharing and Disclosure

We may share your information with trusted third parties necessary for providing our Hajj and Umrah services, including:

  • Airlines, hotels, and transportation providers
  • Payment processors and financial institutions
  • Legal and regulatory authorities, when mandated by law

We ensure these entities are committed to safeguarding your information and restrict their use of your data to the intended purposes only.

Data Security

Kaaba Journey uses strict security measures to keep your personal information safe from unauthorized access, changes, disclosure, or destruction. We use technical, administrative, and physical methods to protect your data and ensure its confidentiality and integrity.

Your Rights

You are entitled to:

  • Access the personal information we maintain about you
  • Request correction of any inaccurate information
  • Withdraw consent for processing your data, where applicable
  • Request deletion of your personal information, subject to legal and service-related limitations

Changes to This Policy

We may revise this privacy policy to mirror updates in our information practices. We advise periodically reviewing this policy. Your continued engagement with our services following any modifications signifies your acceptance of our revised Privacy Policy.

Contact Us

For inquiries or concerns regarding our Privacy Policy or data handling practices, please reach out to us at: info@kaabajourney.com

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